Privacy Policy - Emerald Capital Holdings

Emerald Capital Holdings, INC. ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

Contact Information: Name, email address, company name, and other contact details you provide when submitting inquiries or requesting information.
Communication Preferences: Your consent preferences for receiving communications from us, including SMS text messages.
Project Information: Details about your media production needs, project requirements, and other information you share with us.
Usage Data: Information about how you access and use our website, including your IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide customer support
Deliver our media production services and fulfill service requests
Send you information about our services (with your consent)
Improve our website and services
Comply with legal obligations

SMS Text Messaging

If you provide express written consent, we may send you text messages related to your inquiries, project updates, and service information. By consenting to receive SMS messages from Emerald Capital Holdings:

You agree that we may send you text messages using an automatic telephone dialing system (ATDS)
You understand that consent is NOT a condition of purchase of any goods or services
Message frequency may vary based on your interaction with us
Message and data rates may apply from your mobile carrier
You can reply STOP at any time to opt out of future messages
You can reply HELP for assistance

We respect your communication preferences. You can withdraw your consent at any time by replying STOP to any text message, and we will promptly cease sending you SMS messages.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party vendors who assist us in operating our website and delivering our services
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with a merger, acquisition, or sale of assets

Mobile Opt-In Data Protection: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights and Choices

You have the right to:

Access and request a copy of your personal information
Request correction of inaccurate information
Request deletion of your information
Opt out of marketing communications at any time
Withdraw consent for SMS messaging by replying STOP

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when the policy was last revised. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Emerald Capital Holdings, INC.
2083 Coney Island Avenue
Brooklyn, NY 11223
Email: matt@emeraldcapital-holdings.com